ACH Exception Processing

Duration: 75 Minutes
This session on exception item processing covers: RDFI responsibilities, excused delay, stop payments, written statements of unauthorized debit, reversals, recalls, rejects, and more! We delve into the differences between administrative and extended returns, the applicable time frames, responsibilities, warranties, risks, and limitations. Attendees gain an in-depth understanding of return time frames beyond standard two-day returns including documents required for extended returns.
ACH Exception Processing
Instructor: Wanda Downs, AAP
Product ID: 505039
Objectives of the Presentation
  • Identify types of return reason codes (Administrative, Unauthorized, & Overall)
  • Identify restrictions of return reason codes based on SEC codes
  • Identify which return reason codes are used by participants
  • Understand the return time frames
  • Identify which entries qualify for extended return time frame
  • Understand responsibility of DFI to provide requested documentation
  • Understand when and who initiates reversals
  • Identify reversal time frame
Why Should you Attend
Exception item processing is one of the largest potential areas for loss in financial institutions. With 70 return reason codes to choose from, understanding the requirements of exception item processing under the NACHA operating rules is critical to your institution.

Areas Covered
  • Return reason codes
  • Return time frames
  • DFI responsibilities
  • Required documentation
  • Record retention
Who will Benefit
  • ACH operations staff
  • Payroll managers
  • Treasury professionals
  • Corporate cash managers
  • Software vendors and service providers
  • Government finance officers
  • Corporate and Federal agency accounts payable and receivable staff
  • Commercial lenders
  • Compliance staff
  • Third-Party Service Providers
  • Auditors
$300
Recorded Session for one participant
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  $450.00 Training CD
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Wanda is the Vice-President of Payments Education for ePayResources where she is responsible for the development and delivery of electronic payments education, including in-person classes, web conferences, and webcasts. Wanda has a passion for learning and an enthusiastic willingness to share her knowledge. Wanda has more than 30 years' experience in the financial industry, includingcustomer/member service, lending, operations, accounting, and management, Wanda understands the challenges and opportunities facing stakeholders in the payments industry. Prior to joining ePayResources, Wanda worked for First Carolina Corporate Credit Union in member relations, business development, and marketing where she worked with credit unions across the Carolinas and Virginia.

As an Accredited ACH Professional (AAP), Wanda understands the ACH Rules and how they impact the operations of an institution. Wanda earned her AAP in 2009 and holds a BS in Accounting and Finance from Limestone College and is a graduate of the 1999 CUNA's SRCUS (pronounced like circus) of Management. Wanda is also a member of NACHA's inaugural Accredited Payments Risk Professional (APRP) class.
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