Workplace Conflict Resolution for Managers and Supervisors

Duration: 90 Minutes
Many different personalities come together in the workplace. Among these personalities are varying personalities, a variety of work ethics, priorities, egos and varying communication styles. Because of these varying factors, workplace conflict is something one can expect. Being prepared with the proper tools to handle workplace conflict will help create a healthy workplace environment. Tension and distrust, inability to share information and ideas, lack of progress and increased stress are all results of disagreements. All these can cause good employees to resign to seek a healthier workplace environment. Yes, managers and supervisors want to see employees work problems out on their own, however, leaders need to learn how to intervene when necessary.
Workplace Conflict Management
Instructor: Cynthia Wallace
Product ID: 502959
Objectives of the Presentation
  • To recognize common causes of conflict in the workplace
  • To understand the value of conflict management
  • To know the consequences of the inability to handle conflict at work
  • To learn what conflict management is
  • To learn the different types of conflict management
  • To learn ways to manage conflict in the workplace
Why Should you Attend
Attend the webinar to learn skillful conflict resolution. Find out how to use conflict to learn and grow to create a healthy and inviting workplace environment.

Areas Covered
  • What is conflict management?
  • What are the different types of conflict management?
  • Effective measures for preventing conflict
  • What is alternative dispute resolution?
  • Different types of alternative dispute resolution
  • Common causes of conflict at work
  • Tips for managing conflict in the workplace
  • Helpful resources for conflict management
Who will Benefit
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Leaders
Topic Background
Tension in the workplace has always been around. Any time there are several people working together, there will be differences that may cause tension. Good conflict resolution in the workplace has become an invaluable skill. Join this webinar and learn how to develop excellent conflict resolution skills at work to help create a healthy environment for you and your employees/colleagues.
$300
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Live Session - How it works
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  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
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  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Cindy Wallace received her bachelor's degree in Psychology from Barclay College in 2010 and went on to obtain her Master's degree in General Psychology from Grand Canyon University in 2012. She graduated in the top 10% of her class and is a member of Alpha Chi which is an academic honor society that promotes and honors academic excellence and exemplary character. Most recently, she completed a certificate program in Industrial and Organizational Psychology which provided opportunities for experience in creating presentations in the field. She has had over twenty years of experience in marketing and customer service. She has worked for Sudden Impact Marketing since July of 2010 and is looking forward to providing accurate, up-to-date information through training sessions with Online Compliance Panel.
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