Toolkit for Conducting Exit Interviews

Duration: 60 Minutes
Exit Interviews can provide critical information that only leaving employees can provide. This is information that can reduce turnover and increase retention. With this information, it is possible to increase employee satisfaction, improve business systems, increase engagement and commitment, and maximize quality. Simply put, information is power, and Exit Interviews can provide strategic knowledge that you can't live without.
Exit Interviews
Instructor: Robert Verchota
Product ID: 509088
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn't rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.

Objectives of the Presentation
  • Learn the 7 steps for implementing a program
  • Understand the value of developing a listening culture
  • Receive 13 reasons for implementing webinars
  • Understand the difference between the employee's perspective and the employer's perspective
  • Receive the pros and cons of face-to-face, phone, questionnaire, and consultant interviews
  • Learn who should conduct interviews and when they should be held
  • Learn the value of 2nd interviews
  • Receive suggestions for making the employee comfortable and getting honest answers
  • State the ins and outs of questionnaire administration
  • Answer how to handle involuntary terminations
  • Learn when offering confidentiality can be a problem
  • 15+ considerations in conducting the actual interview
  • Keys to effective listening
  • Importance of documentation for legal protection
  • Learn considerations for analyzing and reporting information
  • Learn the importance of taking action and getting the most out of the interviews
Why Should you Attend
Exit Interviews are sometimes viewed as a big waste of time. No one really tells the truth, everyone wants to be seen as wonderful, after all, future references may depend on what you say when you leave. Or the departing unloads on everyone and everything. The leadership, supervisor, co-workers the processes and procedures, benefits provided, no one and nothing gets left off the complaint list. And since no one looks at the Exit Interview data, why do we collect it, nothing changes!

So what should we do? Do you see the information you can collect as a valuable resource you cannot operate your business without? We will make the case for Why and How to get this going in the right direction to help you meet organizational performance goals and is particularly helpful in these tight labor times when sometimes subtle differences in organizations make hiring the right people so important.
Tools will be provided to attendees including:
  • A copy of the PowerPoint slide deck
  • 179 sample interview questions in 11 different areas
  • A sample Exit Interview Policy for you to personalize
  • A sample Exit Questionnaire
Who will Benefit
  • HR directors
  • Business owners and senior leaders
  • HR generalists and interviewers
  • Directors, managers, and supervisors
  • Anyone wanting to develop a listening culture
Topic Background
An employee hands in his resignation and walks out the door and with them walks out valuable skills, knowledge, and capabilities. You are sorry to see them leave and you don't want to lose anymore. Also walking out is the key to how to keep good employees and how to make your business better than ever. The key is Exit Interviews.
$249
Recorded Session for one participant
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Bob Verchota is owner and senior consultant for RPVerchota & Associates, a consulting firm providing services to clients who seek to align their business and employees, creating successful outcomes and excellent work environments. After 30+ years in Human Resources senior leadership roles and teaching both undergraduate and graduate courses in Leadership and Organizational Development, Bob transitioned to using his experience and skills in consulting.

Mr. Verchota provides solutions to companies for a wide variety of HR issues including training and development, compensation, compliance, policy development, performance management, employee relations and managing change from mergers and acquisitions to project specific disruptions of the status quo.

Bob has an undergraduate degree in Business Administration, graduate degree in Healthcare Administration, and doctoral work (ABD) in Organizational Development. He is a lifetime Senior Professional in Human Resources.
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