The Emotionally Intelligent Manager: Using Your Heart as Well As Your Head to Manage Effectively

Duration: 90 Minutes
To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account.
Emotional Intelligence
Product ID: 505820
Objectives of the Presentation
  • What is emotional intelligence?
  • What is YOUR emotional intelligence?
  • A short 10 item questionnaire
  • Why it is important to know about emotional intelligence
  • Four Clusters of Emotional Intelligence
  • Techniques for utilizing your emotional intelligence to manage even more effectively
Why Should you Attend
Would you like to learn more about your emotional intelligence?
Would understanding techniques you can use every time to manage more effectively using your emotional intelligence interests you?

How about receiving a list of sample questions you can use to manage more effectively using your emotional intelligence?
Is it worth 90 minutes of your time to learn effective management techniques which can help you every day?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!

Who will Benefit
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Executives, senior managers, managers at all levels
$249
Recorded Session for one participant
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  $329.00 Training CD
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How it works
Live Session - How it works
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  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include organizations such as Microsoft, Visa International, Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His McGraw-Hill book, “90 Days to a High-Performance Team,” is replete with hands-on tools, templates and checklists which managers use effectively to improve performance.
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