Systems Engineering: A Critical Need for Safety and Reliability in Healthcare

Duration: 60 Minutes
Systems Engineering is about system thinking which states that a system is more than the sum of its parts. This is especially true for healthcare delivery. Not only the staff must do the right quality of work but also the technology, medical records, interactions among the caregivers, facilities, and hospital services must do right things such that nothing bad happens to the patients.
Healthcare Reform
Instructor: Dev Raheja
Product ID: 501404
The idea that the United States' health care delivery system must be changed has reached a tipping point. Daily, we are bombarded with health care news at the levels of government, organizations, and individuals.

Objectives of the Presentation
Upon completion of this webinar, attendees will learn how to:
  • Understand why systems engineering is critical for business survival
  • Understand the science of systems engineering
  • Using systems engineering to improve safety, reliability, and effectiveness
  • Reduce costs dramatically
  • Understand how to manage for trustworthiness
  • Engage all employees to work as a one big team
Why Should you Attend
The health care delivery system is a multi-level system requiring numerous levels of analysis. Recently the President's Advisory Council on Science and Technology in the USA recommended that the government require healthcare organizations to use systems engineering to transform healthcare quality, safety, reliability, productivity, and cost reduction. Some hospitals have used system engineering methods to make dramatic improvements. This webinar will cover the theory, current practices, best practices, and applications.

Areas Covered
  • What is Systems Engineering?
  • What is a System?
  • A new partnership between Systems Engineering and Health Care
  • Broken health care processes and system failures
  • The role of Systems Engineering in transformation of healthcare
  • Bottom-up integration
  • Barriers to Achieving Breakthrough Change
  • Facilitators to Achieving Breakthrough Change
  • System Engineering Cycle
  • Current Systems Engineering approach
  • Future of Systems Engineering
Who can Benefit
  • Senior management
  • Medical officers and staff
  • Nursing staff
  • Risk managers
  • Human Resources managers
  • Quality Assurance staff
  • Patient Safety staff
  • Regulatory compliance staff
Topic Background
National Patient Safety Foundation reports that as much as 440,000 patients will die this year from preventable medical mistakes. This number has been going up each year since the year 2000. Healthcare organizations have to find innovative ways to survive. Systems Engineering is an evidence based strategy to thrive.
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Instructor Profile:
Dev Raheja, MS,CSP, author of the books Safer Hospital Care and Preventing Medical Device Recalls, is an international risk management, patient safety and quality assurance consultant for medical device, healthcare and aerospace industry for over 25 years. Prior to becoming a consultant in 1982 he worked at GE Healthcare as Supervisor of Quality Assurance/Manager of Manufacturing, and at Booz-Allen & Hamilton as Risk Management consultant for variety of systems. Currently he is an Adjunct Professor at the Florida Tech for its BBA degree in Healthcare Management and the online faculty at University of Maryland where he teaches courses on Reliability. He is a Founding Fellow of American College of Healthcare Trustees and a member of American College of Healthcare Executives, He is a former National Malcolm Baldrige Quality Award Examiner in the first batch of examiners.

He serves on the Patient and Families Advisory Council at Johns Hopkins Hospital. He helped them in providing 24/7 access to family members of patients and reduced the number of alarms for nurses so they recognize critical patient needs early.
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