Resolving Workplace Conflicts Successfully

Duration: 60 Minutes
Organizations are faced with workplace conflict on a daily basis. This webinar will provide participants with tools and strategies to successfully resolve workplace conflict.
Managing Workplace Conflict
Instructor: Diane L. Dee
Product ID: 506591
Objectives of the Presentation
  • Ability to identify different types of conflict in the workplace
  • Learning to develop communication skills needed to resolve conflict
  • Developing a problem-solving process
  • Understanding strategies and tools for managing conflict
  • Understanding the positive and negative consequences of conflict
  • Viewing conflict as an opportunity
Why Should you Attend
Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization money, time and productivity. When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. In order to manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication in order to resolve the situation.

Areas Covered
  • What is conflict?
  • Identifying conflict
  • Types of conflict
  • Key communication skills needed to resolve conflict
  • Strategies and tools for managing conflict
  • Developing a problem-solving process
  • Positive outcomes of conflict
Who will Benefit
  • Human Resources Professionals
  • Senior Management
  • Managers & Supervisors
$300
Recorded Session for one participant
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  $450.00 Training CD
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Diane L. Dee, President of Advantage HR Consulting, has over 25 years of experience in the Human Resources arena. Diane's background includes experience in HR consulting and administration in corporate, government, consulting and pro bono environments. Diane founded Advantage HR Consulting in early 2016. Under Diane's leadership, Advantage HR provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area.

Diane holds a Master Certificate in Human Resources from Cornell University's School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, sHRBP and HRPM® certification.

Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.
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