People Skills for Project Managers

Duration: 60 Minutes
You may be great at your profession. You may have a spectacular list of achievements. Anyone who is a project manager needs to understand the importance of honing skills that go beyond the technical knowledge to do the job. Therefore if you lack a few essential soft skills, you won't get too far - in your personal life or professionally as a project manager. Like it or not, social skills are essential survival skills. They let you adjust to varying environments.
People Skills for Project Managers
Instructor: Audrey Halpern
Product ID: 502798
To develop people skills, you need to be able to do three things: demonstrate principled behavior, build relationships and develop strong communication skills. Being a people-person doesn't come naturally to everyone, of course.

That's where "soft skills" come in. Soft skills are a cluster of personal traits, habits, attitudes and capabilities that employers value just as much as professional competency. They include the ability to think critically, communicate, collaborate and work with others, manage time and be flexible when dealing with others. From understanding communication styles to delegating tasks and providing feedback, skilled IT professionals need to know how to leverage soft skills to get better technical outcomes. But how do you develop those soft skills?

Objectives of the Presentation
You'll learn: The essential soft skills needed to successfully lead your projects to success
  • Essential communication styles and how to flex to each style
  • Successfully resolve team conflicts
  • Negotiation skills and Influencing and Persuasion of Ideas
  • The value of delegation, and how to do it effectively
  • The benefits of mentoring and coaching
Why Should you Attend
According to NC State University, interpersonal skills are "All the behaviors and feelings that exist within all of us that influence our interactions with others." That's a bold statement-but in reality, if you're a project manager and you can't manage these behaviors and interactions in a positive way-you're missing out and that could affect your projects. If you plan on truly excelling in the field, it's vital to have a combination of hard and soft skills. Boosting your soft skills not only gives you the advantage on a new job or a promotion. It's particularly important for project managers as it takes strong interpersonal skills to motivate people working on projects. But project managers also need these skills for interactions with others stakeholders. In this 60 min webinar discover why soft skills are critical, access examples of essential skills and techniques to put into immediate practice, and arm yourself with best practices for putting a management development program in place.

Who will Benefit
  • Project Managers, Engineers, IT professionals, analysts, research scientists, technical professionals
  • Technical managers, supervisors, team leads
  • Executive managers and organizational leaders within technical organizations
  • Groups of technical and non-technical employees who frequently work together
  • IT administrators, system administrators, IT managers, IT infrastructure managers, Information Technology Architecture manager
  • Software Developers
Topic Background
Technical skills are essential for any project manager position. However, project managers also need soft, or interpersonal, skills, to be able to successfully interact with customers and vendors, manage departments, and convey their ideas to others. For organizations, soft skills training leads to more effective:
  • Teamwork based on Trust, Accountability and Commitment
  • Conflict Resolution and Problem Solving
  • Employee Motivation and Retention
  • Customer, Vendor and Partner Relationships
  • Management of Self and Others
  • Authentic Leadership
  • Business Results Aligned with an Organization's Vision, Mission & Values
$300
Recorded Session for one participant
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  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
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  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs, on-boarding and Train the Trainer experiences. She is an experienced Facilitator, instructional designer, and learning and development/HR professional with a passion for making a difference.
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