Workplace Civility-Respectful Habits Lead to Increased Productivity, Decreased Liability

Duration: 60 Minutes
What exactly is workplace civility and how does it affect productivity and safety on the job? Civility is more than being polite. It is about being respectful even when one disagrees, it is about listening intently even when there seems to be no reason, it is about every person's voice being heard and each person demonstrating and also receiving a high level of respect. Civility requires behavior that promotes mutual respect at work. Civility also requires self-realization of one's own actions and reactions and how they affect our co-workers.
Workplace Civility
Instructor: Cynthia Wallace
Product ID: 506317
Objectives of the Presentation
  • What civility is?
  • What incivility is?
  • What the effect of incivility is in the workplace
  • How to promote civility in the workplace
  • About civility programs
  • How to make a difference in an atmosphere where bullying and other forms of incivility occurs
  • How to use your personal power to control your response and actions toward others
  • What Negative or annoying behaviors can affect those around us
Why Should you Attend
The purpose of attending this training would be to become more aware of your own thoughts, feelings, and reactions to other people and in certain situations. You will also learn how to help promote an atmosphere of civility no matter where you are.

Who will Benefit
Anyone interested in helping to promote an atmosphere of respect, safety and productivity in the workplace. Anyone interested in helping to make the work environment an enjoyable place to be.

Topic Background
At times, people tend to treat others with a certain level of disrespect that permeates the atmosphere. Incivility creates a tense atmosphere. Civility on the other hand, promotes mutual respect and concern for those around you. Research indicates that lack of civility promotes a sense of dissatisfaction in the workplace and civility promotes safety and productivity.
$300
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Live Session - How it works
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  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
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Recorded Session - How it works
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  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Cindy Wallace received her bachelor's degree in Psychology from Barclay College in 2010 and went on to obtain her Master's degree in General Psychology from Grand Canyon University in 2012. She graduated in the top 10% of her class and is a member of Alpha Chi which is an academic honor society that promotes and honors academic excellence and exemplary character. Most recently, she completed a certificate program in Industrial and Organizational Psychology which provided opportunities for experience in creating presentations in the field. She has had over twenty years of experience in marketing and customer service. She has worked for Sudden Impact Marketing since July of 2010 and is looking forward to providing accurate, up-to-date information through training sessions with Online Compliance Panel.
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