Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions under Pressure

Duration: 90 Minutes
This highly interactive webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions-even under pressure-to earn buy-in from bosses, coworkers and customers.
Managing Workloads
Product ID: 505873
In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.

Objectives of the Presentation
By attending, you will understand how to even more effectively:
  • Become more productive by prioritizing work and maintaining focus
  • Become a stronger communicator with techniques that enable you to question and clarify priorities
  • Make better decisions based on consistently good analysis
  • Become more decisive and make better decisions by gleaning the right information and appraising the situation more effectively
  • Gain the cooperation of others by communicating the risks and gains of decisions
  • Learn stress survival techniques to help you balance work and life when you must make tough choices you face every day
Why Should you Attend
Are you feeling overtasked, over-worried and overdone? Could you use a 'managing multiple priorities effectively refresher", to help you get a better handle on things? Would you like to brush up on your management and delegation skills?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members' and team's performance, adding to the bottom-line!

Areas Covered
    Managing Escalating Pressures
    • Develop Answers to Vital Questions on Managing Work Pressures
    • Use New Tools to Control Stress, Reduce Backlogs, and Redistribute Work Overloads
    • Adopt Visual Maps That Help You Stay Calm under Pressure, While Rebuilding Confidence and Energy
    • Collaborate with Coworkers to Invent Shortcuts
    • Juggle Multiple Projects without Dropping the Ball
    Gain Certainty about Priorities
    • Prioritize by Validity, Not by Urgency
    • Apply Three New Rules to Prioritize Your Projects
    • Make Your Priorities Visible to Requesters
    • Rank Your Priorities with the PAR Chart
    • Apportion Your Time between Strategic and Tactical Work
    • Start Priority Negotiations Early with Requesters
    Prevent Collisions among Customers, Internal and External
    • Replace Three Outmoded "Rules" of Time Management
    • Adopt Two New Rules for Today’s Chaotic Conditions
    • Learn Four Strategies to Avoid Calendar Collisions
    • Design Tools That:
      • Educate Requesters on "Blind Risks" in Their Requests
      • Help Requesters Arrive at Your Door Better Prepared
      • Create a Selective Daily Action Plan
      • Match Assigned Deadlines with Actual Estimates
    Manage Traffic While Meeting Needs
    • Outline for a One-Page Business Case: Convince Others
    • New "To-Do List": Help Everyone Face Reality
    • The "Dot Chart": Rechannel Interruptions
    • Work Request Validation Card: Help Requesters Make a Case When Seeking Your OK
    • Quick Interim Review: Correct Employee Performance Shortfalls before They Escalate
    • Smart Subject Lines: Eliminate the Need to Open e-Mails
    • "On the Wall" Meetings: Shorten Meeting Time-Upgrade Involvement and Improve Joint Decisions
    Communicate Powerfully Despite Pressure
    • Employ Assertive Responses No Matter How Manipulated or Provoked You Feel
    • Determine the Rare Occasions When Non-Assertive or Aggressive Responses May Be Advisable
    • Decline a Request Successfully, Whether from Above, from Peers, or from Customers
    • Use a Risk Reduction Card to Encourage Requesters to Assume Their Half of Any Negotiation
    • Select Final Commitments and Refine Applications for Tools Introduced Today
    See How Your Values and Thinking Styles Drive Decisions
    • Learn How Your Values and Thinking Style Drive Your Decisions
    • Apply Three Survival Steps to Decisions
    • Detect Your Preferred Thinking Patterns
    Learn the Decision Guide
    • Come to See That Decision Making Is a Learned Skill
    • Understand the Decision Guide Format through a Demonstration Case
    • Learn the Decision Orbit Format to Generate Options for a Case
    Apply the Decision Guide to Your Own Case
    • Form a Team to Assemble a Real-Life Case Using the Decision Guide
    • Complete the Decision Guide and Orbit, Step by Step
    • Demonstrate Your Case for Fellow Attendees; Collaborate on Refining Your Decisions
    See Others on Options
    • Use Verbal and Visual Tools to Overcome Stakeholder Resistance
    • Take Part in Role-Plays to Demonstrate a Choice of Verbal Tools
    • Create Risk Clocks, Calendars, or Bar Charts to Educate Others about Risk Escalation
    • Learn New Processes to Gain Internal Team Commitment
    Fast Focus Analysis
    • Try Out Fast Focus Analysis, a Tool for Making Complex Decisions with Multiple Issues and Opposing Stakeholders
Who will Benefit
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Managers at all levels
Recorded Session for one participant
Get life time access with download option!
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  $250.00 Training CD
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  $350.00 Training USB Flash Drive
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include organizations such as Microsoft, Visa International, Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His McGraw-Hill book, “90 Days to a High-Performance Team,” is replete with hands-on tools, templates and checklists which managers use effectively to improve performance.
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