Managing Multiple Priorities for the Front Desk

Duration: 90 Minutes
When you work the front desk, you have many responsibilities. How do you meet the needs efficiently? You have phone calls, clients, bosses, and a list of other tasks to be completed. How do you calmly meet the needs? How do you greet each person that approaches your desk with a smile and with a tone of voice that expresses to them that you recognize that their needs are important? How do you stay organized in such an unpredictable environment?
Managing Multiple Priorities for the Front Desk
Instructor: Cynthia Wallace
Product ID: 508015
Objectives of the Presentation
  • Prioritizing tasks
  • Learn time management tips
  • Learn how to plan more efficiently
  • Learn how to use resources
  • Asking for support
  • Learn how to be scheduled and yet flexible
Why Should you Attend
If you are a front desk receptionist, this is an opportunity for you to learn how to gracefully and efficiently handle it all.

Areas Covered
  • Learn how to prioritize and where to focus your energy
  • Eliminate time wasters and improve planning techniques to increase productivity
  • Learn how to organize anything in three steps: analyze, plan and take action
  • 5 time-wise habits that top achievers share
  • Using to-do lists
  • Asking for support and using resources
  • Dealing with unexpected "emergencies" that cause priorities to change
  • Build a defense against stress
Who will Benefit
Anyone in a front desk role who deal with customers and visitors

Topic Background
This webinar is designed to address the need to learn how to manage time and priorities and keep stress levels down while working at the front desk.
$300
Recorded Session for one participant
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Cindy Wallace received her bachelor's degree in Psychology from Barclay College in 2010 and went on to obtain her Master's degree in General Psychology from Grand Canyon University in 2012. She graduated in the top 10% of her class and is a member of Alpha Chi which is an academic honor society that promotes and honors academic excellence and exemplary character. Most recently, she completed a certificate program in Industrial and Organizational Psychology which provided opportunities for experience in creating presentations in the field. She has had over twenty years of experience in marketing and customer service. She has worked for Sudden Impact Marketing since July of 2010 and is looking forward to providing accurate, up-to-date information through training sessions with Online Compliance Panel.
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