Leaders Mediation (Resolving Complains at Supervisory level)

Duration: 75 Minutes
Mediation at the lowest possible level impacts profit service and retention. Conflict happens! It is vital that conflict is resolved at the lowest level to lessen the opportunity for Investigations and lawsuits. When the leaders are equipped to resolve conflict at the lowest level it postures the organization to be an employer of choice.
Conflict Resolution
Product ID: 505369
Objectives of the Presentation
  • Define Conflict
  • Understanding Mediation
  • Steps to Resolve Conflict
  • Identify the key factors that all parties must agree on
  • How to avoid the common pitfalls of Conflict Resolution
  • Define the success strategies in Resolving Conflict
  • How Conflict impacts your bottom-line
Why Should you Attend
Dealing with conflict can be very costly! The sooner the conflict is resolved the negative impact on productivity and moral is lessen. Attending this training will equip the leader with some key mediation skill sets to resolve the conflict at the lowest level. Quick resolution has a direct positive impact on finances.

Areas Covered
  • What is Conflict?
  • How to Resolve Conflict
  • Advantages of Resolving the Conflict at the Supervisory Level
  • Triggers to avoid in Mediation
  • How to gain Momentum during Conflict Resolution
  • Conflict Agreement & Follow-up
Who will Benefit
  • Employment Managers
  • HR Professionals
  • Chief Human Resource Officers
  • HR Business Partners
  • Training & Development Managers
  • Line Mangers
  • Change Agents
  • Non-Profit Leaders
  • Small Business Owners
  • Principles of Schools
  • Executive team
  • Director of Nursing
Topic Background
Conflict resolved at the lowest level can increase profits and productivity.
$249
Recorded Session for one participant
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  $329.00 Training CD
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  $379.00 Training USB Flash Drive
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For multiple location please contact our customer care team +1-510-857-5896.
How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Kimberly is a dynamic, engaging International keynote speaker, HR Executive, Conflict Practitioner, bestselling Author, “GOD is Not a Deadbeat Dad” & 20 Beautiful Women Volume 4. Kimberly specializes in creating cultures of excellence, Leadership & Life Transformation.

Kimberly has a master's degree in Public Administration from JSU and many HR Certifications as she has over 25 plus years in HR Leadership. She is the founder of KIM Services (keeping it moving) Leadership Empowerment Organization (KIMSERVICES.ORG).

Kimberly is a certified Conflict Mediator (Eckerd College Mediation Training Institute) and a Certified John Maxwell Leadership, Corporate Trainer & Coach. Kimberly Oden Webster is known for her dynamic speaking style that leaves her audience empowered to lead and serve in the spirit of excellence. Kimberly has served on numerous Boards in the Birmingham Al area including Girl's Scout of America, Travel's Aid, and Society of Training & Development. National Advisory Board of International Public Administrators. Recognized upon the TOP 40 Influential Women in the Birmingham, Al Area.

As a sought after Keynote Speaker Kimberly has been blessed to influence Leadership in organizations such as:
  • Department of Justice
  • Center of Disease Control
  • Department of Army
  • Numerous Hospitals and Long Term Care Facilities, Banking, Non-Profit and State & City Government to mention a few
  • Selected to present in Mexico, US Virgin Islands, and Ghana
  • Host Women Leadership Conferences
  • Host LIP Leadership Influence & Power Summits for leaders on an International level
She has trained over 30,000 individuals in Leadership, Customer Service, Living on Purpose, Teambuilding, Retention, Sexual Harassment, Stop the Bully, Effective Communication, Diversity, Leadership in the 21st Century, HR NOW, and Conflict resolution.

Kimberly enjoys being a servant, teaching, traveling, writing and seeing lives and organization transformed on purpose.
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