Investigating a Complaint in the Workplace in the #MeToo Era

Date: Wednesday, 20 February 2019 | Time: 10:00 AM PST, 01:00 PM EST | Duration: 60 Minutes
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Conducting workplace investigations is one of the most challenging management and HR duties, but also one of the most important. This webinar is designed to train managers and HR professionals in how to conduct a thorough, emotionally sensitive and impartial workplace investigation. Complaints of sexual misconduct, harassment, bullying and abuse abound in today's workplace.
Complaint Investigation in the workplace
Product ID: 509459
Objectives of the Presentation
  • Who should conduct the investigation - and who should not and why
  • How to start the process - being kind, empathic, but not agreeing to anyone
  • The importance of due process and not promising the wrong kind of confidentiality
  • Possible questions to ask
  • Your own biases - such as believing the first person and conformation bias
  • Effective policy and procedures
  • Interviewing witnesses, conducting evidence
  • Types of sanctions based on allegations
  • When for example to use mediation - when to call the police
  • Report writing
Why Should you Attend
You will learn when, how, and what to investigate? How to be empathic without agreeing and how to deal with the alleged violator as fairly as possible? Providing the victim support services if necessary and types of support will be offered. Proper techniques, decision-making and report writing will also be discussed.

Now is the time to increase your knowledge because now is the time when this issue is in the forefront of many minds and people who had been silent before are now coming forward thanks to the #MeToo Movement. There is an ethical, moral and legal duty to investigate thoroughly, to recognize due process - and also to recognize and over-come the natural biases we as investigators bring to the situation.

Who will Benefit
  • Anyone being asked to conduct an investigation'
  • HR Professionals
  • In-house counsel
  • Managers and Executives
  • Small Business Owners
$200
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  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
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  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology - and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.

As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond's clients range from boards of directors and upper management to support staff in many industries, both public and private. This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire.) She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.

She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects, as well as board of directors development, committee and team training.

Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.

Dr. Diamond taught a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/ Negotiation, Marketing and Leadership and others. She also taught a series of Psychology courses to graduate and undergraduate students.
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