Interviewing Witnesses in Internal Investigations

Duration: 90 Minutes
This webinar will give valuable knowledge on how to prepare for interviewing witnesses in internal investigations, how to organize the interview, how to begin the interview, strategies to adopt for the reluctant witness and more.
How to Investigate Someone
Instructor: Teri Morning
Product ID: 500886

Employers are required to conduct investigations for a number of reasons. For example, several statutes, regulations, and common law expressly or impliedly impose a duty to investigate. In these investigations, witness interviews are particularly important, especially where there is little evidence. However, many employers struggle to gather information during witness interviews. For even the most trained of investigators, the interview is often the most difficult part of the investigatory process.

Starting, continuing, reacting to new information, taking good notes and finishing a thorough interview require logical reasoning, combined with good organization and documentary skills. The interviewer often has to make determinations of which accounts are credible or not. When faced with instances of witnesses who may less than forthcoming for a variety of reasons, the task quickly increases in complexity.

Why Should you Attend:
In investigations, to meet its employer obligations, it's crucial that interviews are structured to capture and gather all available accurate information, notwithstanding employee emotions that are often running high. This webinar will help investigators move through what often seems an investigatory maze.

Objectives of the Presentation:
  • How to prepare and what to do before an interview.
  • Organizing your interview so you can ask good questions.
  • Starting your interview.
  • Opening your interview.
  • Strategies for the reluctant witness.
  • What about tape-recording: Is it a good idea?
  • Body language: Developing behavioral baselines.
  • Considering cultural diversity.
  • When are employees entitled to representation during an investigation?
  • The note taker and their role.
  • Taking notes and pacing the interview.
  • How (and when) to end your interview.
  • Liar, liar. What to do if you suspect someone is lying to you.
  • The angry "hothead". Dangerous or something else?
  • Educating all parties about retaliation.
Who can Benefit:
  • Anyone who has to do investigations, fact-findings, or solve employee relations problems and disputes.
  • Supervisors, Safety Personnel, Safety Managers, Risk Management Personnel, HR Associates, Managers and Generalists, Employee Relations, Managers, Plant Managers, Business Owners.
$300
Recorded Session for one participant
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How it works
Live Session - How it works
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  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Teri is the founder and President of Hindsight Human Resources.www.hindsightcloud.com
Teri Morning, MBA, MS, specializes in solving company "people problems." She provides HR department expertise to small and mid sized companies.
  • Teri also sources HR software solutions for incident tracking, employee relations, safety (Incident Tracker), compensation (Compease) and performance management (Performance Pro).
  • Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.
  • Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses.
  • In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict Management.
  • Teri was certified by the State of Indiana in mediation skills, and Teri is currently certified in Project Management and IT Management and qualified as a Myers-Briggs practitioner. Teri has held the PHR, SPHR, SPHR-CA and SHRM-SCP certifications.

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