HIPAA Designed for the Front Office Staff

Duration: 60 Minutes
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In this 60-minute session, guidance and suggestions will be given on how to safeguard patient information that is frequently exchanged and discussed upon patient check-in. Your front area of a practice or facility can be vulnerable to careless mistakes that can happen daily. Learn some techniques to protect the practice from an uninvited HIPAA audit. Tips for improving privacy concerns and innocent violations will be discussed.
HIPAA Compliance Audit
Product ID: 504382
Objectives of the Presentation
  • What does routine vs. non-routine disclosure mean?
  • Should you incorporate "E-mail" signatures?
  • How to avoid patient HIPAA complaints?
  • Is all of your front office team on the same page?
  • How do you protect patient information on your computer?
This webinar will find solutions to improve protection of our patient's confidential information.
The webinar will also explain easy methods that are cost effective. HIPAA can often deplete resources in your practice. There are things that you can implement that will not cost you extra overhead expenditures.

Why Should you Attend
With everything that we face in the healthcare arena today, we sometimes neglect HIPAA and forget to take proper steps to insure that patient information is kept confidential. Any one that has access to patient information can be held accountable for some erroneous disclosures. Think about all the team members in your practice/facility that are liable and responsible for protecting key areas of patient data.

It is worth the investment to make sure that we are doing our due diligence to protect sensitive information. If you are responsible for any information, this session is for you.

Areas Covered
HANDLE SPECIAL HIPAA SITUATIONS:
  • Is it a HIPAA violation to call a patient by their name?
  • In today's environment, how do you handle social media in your practice?
  • What about deceased patients?
  • Do you have a check-list for HIPAA?
  • Front desk violations can be avoided
  • User-friendly techniques to be discussed
  • What are the risks do you face when receiving e-mails and texts on your cell phones?
  • Are your patients recording your evaluations of their care?
  • Can you stop your employees from making inappropriate work-related posts on social media?
It’s truly a crazy world that we live in. How do we handle these types of situations?
We will cover vital topics such as: Omnibus Rules, HITECH Rules, Changes adapting to HIPAA.

Our goal will be to make this extremely complex enigma known as "HIPAA" very easy to understand with a painless step by step approach, otherwise a very complex topic. Times have changed and new laws are now in place concerning protected health information. The best way to protect your practice or business and save you from future headaches and possible litigation or federal fines, is to be proactive instead of reactive. We need to start at the front desk area. What would be needed to survive in a HIPAA audit of some sort?

Who will Benefit
  • Front Desk Team Members
  • Receptionists
  • Managers
  • Medical Record Personnel
  • Administrators
  • Clerical workers and anyone who shares the Responsibility of the Front Desk Operations
$300
Recorded Session for one participant
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  $450.00 Training CD
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Rhonda Granja, B.S., CMC, CMOM, CMA, CPC, is a certified professional coder and certified medical assistant. Rhonda has been in the medical office profession since 1990 and is currently working as an independent medical consultant. She has been involved extensively in medical advocacy. Rhonda has done the necessary follow-up work and has a proven track record for winning insurance appeals. She is involved with multiple medical groups and has also developed staff motivation techniques. Rhonda enjoys sharing her experience and knowledge with others in this profession. Her vast experience has been achieved by actively working in all areas of a medical practice - everything from the front desk to the clinical side. Rhonda is an active member of the American Academy of Professional Coders; Medical Group Manager's Association, and the Consumer Family Advisory Committee. She has extensive knowledge of billing and reimbursement related to managed care and commercial carriers as well as Medicare and state funded products. Rhonda has a wealth of experience and her passion for speaking tends to get attendees excited about what they do. Aside from her professional relationships, she makes time to advocate with the non-profit organization, Autism Speaks.
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