You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you doesn't have to be an angst-ridden experience. Learning how to work with and manage all your employees, no matter the age, is essential to the success of your team and company.
Objectives of the Presentation
Being able to manage and motivate employees that have more experience than you means being able to put aside your ego and focus on understanding different views of those generations you manage.
It is up to you to take the lead and create the climate in which older workers will remain engaged and productive.
This webinar focuses on providing you the topics that you need to learn in order to understand how other generations operate.
Why Should you Attend
In today's five-generation American workforce, the younger generations are finding themselves in management positions, managing workers that may be significantly older and possess more work experience. Managing someone older than you can be a challenge, but so is any power dynamic between two individuals with distinct personalities and backgrounds. This topic will provide you with the tools required to build relationships
Who will Benefit
- Portray confidence through alleviating your fears
- Communication essentials-speak, write, communicate-clearly and tactfully to all generations
- How to deal quickly and professionally with every performance problem
- How to give criticism in a way that creates positive behavior-not resentment
- Build respect and earn trust
- How to be the calm in the storm when there is chaos
- Build solid team productivity through demonstrating respect
- How to keep employee of all generation engaged and motivated
Managers and supervisors who have recently been promoted, those taking on new management responsibilities, those with little or no formal training will benefit from the ideas, techniques and tools offered in this program.
To truly be the most effective in your managerial role while avoiding the most common pitfalls new and untrained supervisors face. From having a clear understanding of your new role to gaining buy-in from your new staff, we'll provide you with the strategies and techniques that will help you get real results, while minimizing stress and frustration.