Effectively Handling Check Returns and Adjustments

Duration: 60 Minutes
Proper handling of Check returns in a timely manner is outlined under the ECCHO Rules and the FRB Rules. This webinar will provide guidance and insight for financial institutions in understanding the difference between a return and an adjustment, a financial institution’s rights and responsibilities for these exception items, discuss the rights of the paying bank for the return of checks and how to make an adjustment claim against the depository bank when necessary. All of the above insights will assist a financial institution in its risk mitigation and risk reducing efforts.
How to Handle Check Returns
Product ID: 501571
Objectives of the Presentation
  • Understanding the difference between a return and an adjustment
  • Knowing the financial institution’s rights and responsibilities
  • What are the rights of the paying bank regarding return checks
  • Making an adjustment claim
  • Mitigating risk
  • Reducing risk
Why Should you Attend
Handling check returns and adjustments is important for accurate accounting and efficient deposit operations. Failure to process check returns appropriately and making the proper adjustments in a timely manner can put a financial institution at risk which can be costly for them.

Areas Covered
  • Timeframe for handling Fed adjustments
  • Timeframe for handling ECCHO adjustments
  • Return rules identified in Regulation CC
  • Understanding of the returns hierarchy
  • Consequence for mishandling returns and adjustments
  • What you can do to ensure its handled correctly
Who can Benefit
  • Compliance Officers
  • Deposit Operations
  • Tellers
Topic Background
Recent advancements in check collections operations through image presentment make understanding the difference between a return and an adjustment even more important. Financial institutions need to understand that difference to mitigate potential risk.
$300
Recorded Session for one participant
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  $450.00 Training CD
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Dr. Gina J. Lowdermilk, PhD (ABD), CAMS, CRMS is a qualified BSA/AML and Financial Regulatory Compliance professional with extensive policy and procedure development and implementation, training, internal audit, monitoring, risk management, and reporting experience. Her emphasis has been on working with financial institutions that are experiencing regulatory concerns and resolutions, including enforcement actions such as memorandums of understanding and cease and desist orders. Her 15 years of experience has given her the opportunity to work with small community banks to large international financial institutions. Her roles not only included BSA/AML and Compliance, but also operations, lending services, business development, marketing, management, department development, and asset quality.

Ms. Lowdermilk has worked with all of the financial regulators and examiners. She possesses advanced Microsoft Excel, PowerPoint, Word, Internet Explorer, Visio, and Access skills. She also has experience with FiServ, BAM, CRA Wiz, TeamMate, COGNOS, and Metavante banking software. Gina has been responsible for creating both recurring and ad hoc executive management and board presentations. In addition to her above experience, she is also an adjunct instructor for the business and construction management programs at a local college, as well as writes numerous BSA/AML and Compliance articles, training materials, and manuals as per clients’ requests.


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