Effective Listening: Key Skills for Managers and HR Professionals

Duration: 60 Minutes
Listening skills are critical for success in any management or HR job, as well as for any employees who want to be viewed as effective leaders in the workplace. Managers typically spend more time listening than any other workplace behavior, and the same is true for HR professionals. Why is listening so important for managers and HR practitioners? Simply put, because employees want, expect and need to be heard.
Listening Skills
Instructor: Randall Olson
Product ID: 504611
Regardless of how well you perform the other aspects of your supervisory or HR position, employees aren't likely to see you as effective if they don't believe that you really listen to their concerns and needs.

The good news is that effective listening is a communication skill that anyone can learn and improve with training and practice.

Objectives of the Presentation
Develop essential listening skill which is must if you are a manager, HR professional or a leader. Listening and understanding the needs and ideas of your co-workers could help you greatly to become more efficient.

Why Should you Attend
Whether you are already in a managerial, HR or other leadership role or you aspire to be in one someday, learning how to listen effectively is an important key to your success. Learning how to improve your listening skills can help you grow and gain appreciation.

Areas Covered
  • Key reasons for poor listening skills &habits
  • How the listening process works, step-by-step
  • 4 types of listening that managers/leaders must master
  • Practical strategies to improve listening skills
  • 10 general guidelines for effective listening
Who will Benefit
  • HR professionals
  • Employee relations professionals
  • Supervisors
  • Team leaders
  • Managers
  • Career-focused professionals
  • Business owners
  • Corporate communications professionals
$249
Recorded Session for one participant
Get life time access with download option!
Book this course
Pay Now
  $329.00 Training CD
Free shipment within 4 Working Days of placing the order. Get life time access for unlimited participants.
  $379.00 Training USB Flash Drive
Free shipment within 4 Working Days of placing the order. Get life time access for unlimited participants.
For multiple location please contact our customer care team +1-510-857-5896.
How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Randall Olson is a founding partner of MTI Business Solutions, where he works as a professional trainer and consultant specializing in management, leadership, communication, sales, team development and foodservice safety, as well as services related to Everything DiSC, learning management system (LMS) development, employee communication and more.

Randall has more than 25 years of experience in adult, corporate and continuing education. His background encompasses all aspects of training, including design, development, and delivery. He has an in-depth knowledge of personality profiling in regards to employee, management, and leadership personality interactions. Among other certifications, he is an Everything DiSC certified trainer. He is a veteran of the United States Air Force and volunteers training services to the Baldwin Veterans Court System. He is a member of the Association for Talent Development (ATD), the Alabama Restaurant Association and the Mobile Area Chamber of Commerce.
View More