Effective Crisis Management and Risk Communication for Food Industry

Duration: 75 Minutes
Effective risk communication requires that your company's anticipating involvement in areas dealing with the specific crisis situation and prepare well ahead of time. While proactive risk communication planning cannot guarantee successful responses, lack of planning almost always worsens the situation.
Crisis Management and Communications
Instructor: Angeline Benjamin
Product ID: 500895

As your company continues to grow, the potential for “crisis issues” to occur grows proportionally. The concern for food safety to your customers and employees must be a constant focus for all operators in the system. Ultimately, how well your company manages crisis situations will determine how your company's brand is perceived in the public's eyes and how well it succeeds in today's highly competitive marketplace.

Why Should you Attend:
Crisis situations can ruin your business. With an effective crisis management program is in place, quality and risk management becomes an integral part of your strategic plan.

The prime areas covered in this webinar include:
  • Why your company should have a Crisis Management Program
  • Crisis Management Process Priorities
  • Definition of Risk Communication
  • Risk Communication vs Crisis Communication
  • Risk Perception
  • Best practices for effective Crisis & Risk Communication
  • Crisis team accountabilities
  • Documentation
  • Media Relations
  • Communication - Internal and External
  • Key components in developing Crisis Communication Response Plan
Objectives of the Presentation:
The objectives of the presentation are to learn more about:
  • Why having an effective Crisis Management is an integral part of the strategic plan within your company
  • The difference between Risk Communication and Crisis Communication
  • Developing an effective Crisis & Risk Communication
  • Effective communication
  • Alignment within your company when managing crisis situation
Who can Benefit:
  • Manufacturers
  • Executive team members managing Food Service/Manufacturer/Distribution industries
  • Owners/Partners
  • Plant Managers
  • Quality Assurance/Quality Control Management team
  • General Managers
  • Any management team responsible for developing and executing Crisis Management Plan
  • Operation/Production Managers
  • Sales and Marketing team
  • Public Affairs/Communication team
  • Supply Chain Management team
$300
Recorded Session for one participant
Get life time access with download option!
Book This Course
  $450.00 Training CD
Free shipment within 4 Days, from the date of webinar completion. Get life time access for unlimited participants.
For multiple location please contact our customer care team +1-510-857-5896.
Do you want to Host
this webinar at your Organization!
Call us at +1-510-857-5896
Email us at webinar@onlinecompliancepanel.com
Minimum 10 attendees
How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Angeline Benjamin is the president of B&B Food Safety Solutions, a food safety consulting firm. She has been in the quality assurance and food safety businesses for over 30 years. Angeline began her quality assurance career at Hunt-Wesson Foods. She then worked for Denny's and Carnation. She spent over 18 years with Taco Bell, part of Yum! Brands, the largest restaurant Company in the world. While there, she developed and implemented food safety training and certification for restaurant management; served on the regulatory committee that promoted food safety; developed and managed the food safety and quality restaurant audit system; led and managed the Taco Bell Crisis Management Program; acted as the food safety officer for Taco Bell division in which she provided food safety expertise and regulatory requirements for Taco Bell operations and the Restaurant Support Center.
View More