Dealing with Difficult People and Non Performing Employees

Duration: 90 Minutes
Difficult employees aren't always bad employees; in fact sometimes they can be your star performers, which is why it is even more frustrating how disruptive their presence can be. Typically, they don't even realize the highly negative effects their conduct is causing to others and the company. Difficult employees lower productivity from team members; they are the source of employee complaints and can cause a significant drop in morale. Left unchecked, long term difficult employees can take every bit of joy out of an entire workplace and will likely cause you to lose other top performers.
Handling Difficult Employees
Instructor: Teri Morning
Product ID: 501734
Objectives of the Presentation
Recognize the warning signs of a difficult employee
  • Gain key communication techniques to get the employee to recognize the importance of changing their ways
  • Learn how to create an effective action plan for the employee with their buy in
  • Following through to make sure improvements stay in place
  • Develop the ability to understand when an employee can't be turned into a team player
Types of Difficult Employees
  • Compliance Threat - because policies are meant to be broken, especially HR policies
  • Micromanaging - The manager proud to send employees running to the EAP
  • Yeller and Screamer - All their messages received as threats. Why is everyone avoiding me?
  • What can you do for me, me, me - because of course, it's all about me. Who are you again?
  • Full of themselves - thinks they're an eagle. More of a Turkey
  • Favoritism - stick with me kid and you'll really go places. Just none you'll want to go
  • Bad with change and proud of it - akin to dragging great rocks uphill while working with a mule
  • Fearful - perceives other talented employees as threats who must be removed. Even if they work for them
  • Talented - truly is talented. Just not talented with people
Why Should you Attend
Difficult employees, especially top performers, can be quite charming when circumstances require. Employers often don't want to lose them, they just want them to stop being so tough to work with. This webinar will cover how an employer can move a difficult employee from a morale killer to a team player.

Who will Benefit
  • Supervisors
  • HR Associates
  • Managers and Generalists
  • Employee Relations
  • Plant Managers
  • Business owners
$300
Recorded Session for one participant
Get life time access with download option!
Book this course
Pay Now
  $450.00 Training CD
Free shipment within 4 Working Days of placing the order. Get life time access for unlimited participants.
  $550.00 Training USB Flash Drive
Free shipment within 4 Working Days of placing the order. Get life time access for unlimited participants.
For multiple location please contact our customer care team +1-510-857-5896.
How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Teri is the founder and President of Hindsight Human Resources.www.hindsightcloud.com
Teri Morning, MBA, MS, specializes in solving company "people problems." She provides HR department expertise to small and mid sized companies.
  • Teri also sources HR software solutions for incident tracking, employee relations, safety (Incident Tracker), compensation (Compease) and performance management (Performance Pro).
  • Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.
  • Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses.
  • In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict Management.
  • Teri was certified by the State of Indiana in mediation skills, and Teri is currently certified in Project Management and IT Management and qualified as a Myers-Briggs practitioner. Teri has held the PHR, SPHR, SPHR-CA and SHRM-SCP certifications.

View More