Conducting Bulletproof Internal Investigations

Duration: 60 Minutes
All organizations have to deal with internal conflict and complaints. When an employee notifies you that they perceive unfair treatment in the workplace your next step is critical. Investigations can help the organization identify and resolve internal problems before they become widespread. Developing an investigative strategy that is fair and professional has the potential of preventing litigation. How to enhance a culture of trust during the process. Resolve the issue as quick as possible.
Internal Investigations
Product ID: 502881
Objectives of the Presentation
  • Examining the Key Drivers of employee complaints
  • Managing Complainant Expectations
  • Developing an Investigative Strategy
  • The skills you must possess in order to be an effective investigator
  • Common mistakes and how to avoid them
  • The Do's and Don'ts of writing an Effective Investigative Report
  • Protecting the Integrity of the Investigative Process
  • Techniques to gain Cooperation with witnesses
Why Should you Attend
Learn how to avoid costly mistakes. It is more cost effective to conduct internal investigations. It adds credibility and allows the leaders the opportunity to resolve complaints internally.

Areas Covered
  • Creating a Bulletproof Investigative strategy
  • The Investigator skill-set
  • Communication during the investigation process
  • Key drivers of employee complaints
  • Common Mistakes and how to avoid them
  • How to handle the bully and reluctant witnesses
  • Good case management and meeting with leadership to discuss findings
  • How to handle issues that should not be investigated
  • After the case is closed you are not finished
  • Create trust during the process
  • Protect the data
Who will Benefit
  • HR Professionals
  • Business Mangers
  • Small Business Owners
  • Board Members
  • Operations Managers
  • HR Mangers
  • HR Directors
  • Risk Managers
  • Educators
  • Supervisors
  • Team Leaders
  • Non-Profit leaders
  • Employee Relations
$249
Recorded Session for one participant
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  $329.00 Training CD
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  $379.00 Training USB Flash Drive
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  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
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Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Kimberly is a dynamic, engaging International keynote speaker, HR Executive, Conflict Practitioner, bestselling Author, “GOD is Not a Deadbeat Dad” & 20 Beautiful Women Volume 4. Kimberly specializes in creating cultures of excellence, Leadership & Life Transformation.

Kimberly has a master's degree in Public Administration from JSU and many HR Certifications as she has over 25 plus years in HR Leadership. She is the founder of KIM Services (keeping it moving) Leadership Empowerment Organization (KIMSERVICES.ORG).

Kimberly is a certified Conflict Mediator (Eckerd College Mediation Training Institute) and a Certified John Maxwell Leadership, Corporate Trainer & Coach. Kimberly Oden Webster is known for her dynamic speaking style that leaves her audience empowered to lead and serve in the spirit of excellence. Kimberly has served on numerous Boards in the Birmingham Al area including Girl's Scout of America, Travel's Aid, and Society of Training & Development. National Advisory Board of International Public Administrators. Recognized upon the TOP 40 Influential Women in the Birmingham, Al Area.

As a sought after Keynote Speaker Kimberly has been blessed to influence Leadership in organizations such as:
  • Department of Justice
  • Center of Disease Control
  • Department of Army
  • Numerous Hospitals and Long Term Care Facilities, Banking, Non-Profit and State & City Government to mention a few
  • Selected to present in Mexico, US Virgin Islands, and Ghana
  • Host Women Leadership Conferences
  • Host LIP Leadership Influence & Power Summits for leaders on an International level
She has trained over 30,000 individuals in Leadership, Customer Service, Living on Purpose, Teambuilding, Retention, Sexual Harassment, Stop the Bully, Effective Communication, Diversity, Leadership in the 21st Century, HR NOW, and Conflict resolution.

Kimberly enjoys being a servant, teaching, traveling, writing and seeing lives and organization transformed on purpose.
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