Assertiveness Skills for Executives, Managers and HR Professionals

Duration: 60 Minutes
In order to be effective in getting what you want and need, how you communicate both verbally and non-verbally will matter a great deal. Assertiveness is neither aggression, nor passivity/docility. It is the art of clearly stating what you want and need in a congruent manner. This course offers several examples of what to do, how to do it and what not to do. It also deals with common workplace problems and shows how assertiveness increases your chances of successful decisions, negotiations and conflict resolution.
Assertiveness Skills for Executives
Product ID: 507234
Objectives of the Presentation
  • Participants will explore styles of communication, cultural differences, body language, and differences in style
  • They will recognize the importance of being congruent in their own presentation
  • Discover techniques for effectively responding to those who do not comply with their requests
  • Participants will understand how assertive communication increases the chances for a win/win negotiation and why that is of value
Why Should you Attend
Help your managers learn how to channel assertiveness skills to interact more effectively with people throughout your organization.

Who will Benefit
  • HR Professionals
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Managers
  • Project Managers
  • Operation Managers and Supervisors
  • Team Leaders
Topic Background
People from all over the world are working together and need to be effectively managed. Superbly skilled technical people are often promoted into management without "soft-skill" training or experience. Assertiveness is a very important aspect of communication especially for management at all levels.
$200
Recorded Session for one participant
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  $250.00 Training CD
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  $300.00 Training USB Flash Drive
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Live Session - How it works
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  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology - and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.

As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond's clients range from boards of directors and upper management to support staff in many industries, both public and private. This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire.) She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.

She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects, as well as board of directors development, committee and team training.

Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.

Dr. Diamond taught a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/ Negotiation, Marketing and Leadership and others. She also taught a series of Psychology courses to graduate and undergraduate students.
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