ACH Death Notification Entries (DNEs) & Reclamations: Your Bank's Liability

Date: Wednesday, 22 March 2017 | Time: 11:30 AM PDT, 02:30 PM EDT | Duration: 90 Minutes
This 90-minute session will discuss details about how processing federal government payments differ from the NACHA Operating Rules. You will learn what the green book is and how this valuable on-line tool will help you with processing DNE's and federal government reclamations. Commercial reclamations have less liability and differ greatly from processing federal government reclamations; the speaker will cover details on each, including the difference between the two types of reclamations.
Death Notification Entries & Reclamations
Instructor: Donna K Olheiser
Product ID: 502577
Objectives of the Presentation
  • Detailed processes on handling Death Notification Entries (DNE's)
  • Timeframes on returning ACH Entries when account holders are deceased
  • Descriptions of return reason codes to use when returning federal government benefit payments for deceased account holders
  • Correctly processing federal government reclamations
  • Timeframes for responding to government reclamations
  • Difference between commercial and government reclamations
Why should you Attend
Processing ACH payments from the federal government can be challenging. This webinar training will outline details on when account holders are deceased and what your responsibilities are to the federal government if they are receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and federal government reclamations. Participants will learn about commercial vs. government reclamations, what the difference is and how to handle processing each one (there is a difference!). Examples used throughout the session will apply the processes and guidelines discussed to help bring the details to real-life scenarios.

Areas Covered
  • What is the Green Book and where is it located?
  • Where in the Green Book do I find details on DNEs and government reclamations
  • 31 CFR (Code of Federal Regulation) - Part 210 --- how this applies
  • Process on properly handling Death Notification Entries (DNE's)
  • Process on returning deceased account-holders federal government benefit payments
  • Process on handling commercial reclamations, timeframes and returns
  • Major differences for banks liability for commercial vs. federal government reclamations
Who will Benefit
  • Banking Operations Managers and Staff
  • Compliance and Risk Professionals
  • Treasury Management Professionals
  • Aspiring and Current AAP's (Accredited ACH Professionals)
  • Banking Managers/ Supervisors
  • Audit and Compliance Personnel / Risk Managers
Topic Background
Processing Federal Government ACH payments follow different Rules for certain processes such as the banks liability when a deceased person is receiving federal government benefit payments.
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Donna has over 24 years of experience in the financial services industry which includes 9 years' experience as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Donna's extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Donna's ability to engage the learner through the entire training event helps the adult learner apply what they've learned during and after each training session.
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