4 Steps to Reduce Team Conflict & Improve Team Cohesion Using DISC Assessment

Duration: 60 Minutes
The presentation covers topics that focus on team communication and team conflict. The key to team cohesion is building team trust so that team members respect and listen to each other.
Conflict Resolution using DISC Assessment
Instructor: Valerie Pelan
Product ID: 507167
The webinar covers:
  • Behavioral and communication styles in teams
  • Problem solving techniques to enable teams to reach their goal
  • Learn what makes a team a "team"
  • Learn what good conflict is
  • Learn how DISC assessment sets up a framework to help teams communicate and improve their ability and capabilities to meet their goals
Objectives of the Presentation
  • Definition of a Team
  • Project Team vs. Manager's Team
  • How a team builds trust
  • DISC Eight Team Member "Roles"
  • Using DISC to assign roles on a Team
  • Team project example
  • How to fire a team member
  • Thomas Kilmann Conflict Model
Why Should you Attend
  • Learn what the definition is of a "Team"
  • Why Ground Rules are so important
  • Definition of conflict - healthy conflict
  • How DISC framework can help team members use the skills and strengths of each other to improve capabilities and meet their goals
  • Learn how to identify team member roles to enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal
Areas Covered
This presentation covers:
  • Definition of a Team
  • Attributes of healthy teams
  • Project Team vs. Manager's Team
  • How a team builds trust
  • DISC Communication Model
  • Examples of "team member types"
  • Situational conflict using Thomas Kilmann conflict model
  • Examples of team member types
Who will Benefit
  • HR Managers
  • Supervisors
  • Senior Management
  • Sales and Marketing
  • Leadership
  • Employee Relationship Manager
  • Staffing Manager
  • Leaders
  • Managers
  • Individual Contributors
$249
Recorded Session for one participant
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How it works
Live Session - How it works
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  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Valerie is an accomplished Executive Coach. Her clients represent a variety of companies in technology, healthcare, energy, consumer products, retail, non-profits and government. Her clients agree she provides strategic perspective to improve performance and report measurable performance improvements from her coaching.

She has been coaching leaders for 13 years and consults on talent and leadership development, assessment tools, and leadership skills. Her coaching specialty areas:
  • Executive Presence
  • Organizational effectiveness
  • Strategic Thinking
  • Strategic Communication
Valerie was featured in September 2016 issue of Choice Magazine, the global coaching publication; her topic: "Generational Similarities" is based on challenges facing leaders and business owners.

She has 20+ years of leadership experience at ATT and EDS in product management, financial analysis, economic analysis, and regulatory affairs. This business experience along with her entrepreneurial success provides her clients a strategic and global perspective that mirrors their competitive and complex business industries.

She is certified by the global standards organization, ICF at PCC level; and she also mentors and assesses new coaches as part of their coaching certification.She is certified in over 10 assessments and 360s which gives her flexibility and adaptability to work in various organizational cultures.
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