7 Power Packed Webinars on Employee-Organization Relationship and Effective Employee Management

The Employee-Organization Relationship (EOR) has increasingly become a polestar for researchers in organizational behavior, human resource management, and industrial relations. Even the best organizations periodically make mistakes in dealing with employees. They mess up their opportunity to create effective, successful, positive employee relations. Research shows that employees who are motivated, appreciated, and aligned produce measurably better business results.
Instructor: Judi Clements, Ross Blake, Teri Morning, Susan Fahey
Product ID: PACK70016

This comprehensive training package will edify the essence of good management and would help you to develop a substantial relationship with your employees.


CD/Recorded-How It Works:

  • Webinar CD/Recorded will have a series of modules. Our experts have delivered the modules using PowerPoint Presentations.
  • Webinar Recording Link or CDs are licensed to be used multiple times at any location with multiple attendants, as you wish.
  • Recording links will be valid up to 6 months with unlimited access and reference materials will be mailed to your registered e-mail.
  • Free shipment of CDs within 72 hours from the date of purchase and reference materials will be mailed to your registered address.

Webinar Topics:


Who will benefit?

These webinar will be beneficial to the following:

Managers | Supervisors | Volunteer Coordinators | Technical Managers | HR Generalists and Associates | HR Leaders and Team Leads | HR Analysts | HR Managers & Directors | Regulatory Compliance Managers and Associates | Branch Managers | Business Owners | Anyone who writes workplace investigative reports | Employee Relations Professionals | Directors | VPs | President | CEO | All Employees | Shift Leaders


Webinars included in the Package:

Good Beginnings Make Good Employees: Legal & Effective New Employee Orientations (Duration: 60 Minutes)

From the first day new employees start on the job, they begin to make judgments about the company, their manager, their peers, and the job they’ve been hired to do. Too many first days are wasted days with new employees sitting around doing nothing while they wait for their managers to pay attention to them.

Objectives of the Presentation:

  • Avoid traditional orientation mistakes
  • Define your orientation/onboarding goals
  • Plan an orientation agenda
  • Avoid information overload
  • Organize an orientation agenda
  • Put new employees at ease
  • Ease the transition of new employees into existing teams
  • Develop rapport between new employees & their manager
  • Communicate organizational culture and support
  • Utilize new technologies in the orientation process
  • Provide a consistent approach to ensure legal requirements
  • Increase new employee retention

Instructor Profile:

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. Judi is a frequently sought after conference speaker who offers motivational and cutting-edge programs, with a “laugh-while-you-learn” approach.

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Effective feedback to gain employee cooperation instead of defensiveness (Duration: 90 Minutes)

Many supervisors and managers delay in giving employees feedback because they don't know how to successfully resolve defensiveness and other negative reactions, including blame, excuses, and complaints. This allows unproductive employee work behaviors such as spreading negative gossip, surfing the internet instead of working, arriving for work late, or not following procedures to continue and worsen. These unproductive work behaviors cost the organizations hundreds of hours and thousands of dollars, while creating much frustration and stress.

Objectives of the Presentation:

  • Why "constructive criticism" isn't constructive.
  • Pitfalls for managers in giving feedback; why we don't give it.
  • The value of gaining employee cooperation instead of demanding employee compliance to improve.
  • Skill to give feedback to gain employee cooperation instead of defensiveness.
  • Skill to resolve defensiveness, other negative reactions, and issues.
  • Skill to give positive feedback believably and effectively.

Instructor Profile:

Ross Blake is a senior level trainer with 25 years of experience in designing and delivering training in conflict resolution, team building, performance feedback, meeting facilitation, and other communication skills. His clients include several Fortune 500 companies as well as banks, manufacturing, service, military, and educational institutions. Blair; Bristol-Myers Squibb; Corning Incorporated; the Social Security Administration; Tyco Electronics; and other small to mid-size organizations have benefited from his services.

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Retaliation in Workplace Investigations - Not If - But When, How and From Whom It Will Occur (Duration: 60 Minutes)

Every company will inevitably encounter times when they must conduct internal investigations of employee conduct. One of the most important and often overlooked parts of a professional investigation is the obligation to protect involved parties, not just complainants but also witnesses, and other stakeholder parties against retaliation.

Objectives of the Presentation:

  • Defining what is retaliation, an adverse action, a covered individual, and protected activity.
  • Preventing retaliation during an investigation.
  • Minimizing the chances of retaliation after ending an investigation.
  • When, how and with whom to follow up with after an investigation.
  • Leaving an effective paper trial.
  • How to investigate a claim of investigatory retaliation.

Instructor Profile:

Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm and a new company Hindsight – Employee Relations and Investigation Management software. She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures.

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Raising the Bar- The Secrets of Motivating, Coaching and Engaging Employees (Duration: 60 Minutes)

Often what a manager says to an employee one-on-one can make or break that employee's performance. Good managers don't wait for mistakes; they provide regular motivation and coaching to help employees avoid them. In this program, Judi shows you how to become a great motivator & coach. You'll learn how to develop the communication skills you need to relate to your employees in a way that will encourage each of them to work better, smarter, & harder. With these tools, your employees will reach a new level of employee engagement and tap into their zones of creativity and high productivity.

Areas Covered in the Webinar:

  • Why managers can't really motivate employees and how to get them to self-motivate
  • Why more money doesn't equal more productivity
  • Why daily feedback is even more important than any other reward
  • The do's & don't of giving feedback
  • How to ask questions that encourage employees to learn new skills
  • How to determine when an employee needs coaching
  • How to individualize your motivating, feedback & coaching approach to each employee's needs
  • How to do "just-in-time-coaching"
  • How to set goals that challenge, inspire & engage employees
  • The role of HR in developing a culture based on motivation & coaching

Instructor Profile:

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. Judi is a frequently sought after conference speaker who offers motivational and cutting-edge programs, with a “laugh-while-you-learn” approach.

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Legal Issues in Dealing with Employees with Psychiatric Illnesses under the ADA (Duration: 90 Minutes)

Webinar discussing when mental illnesses are disabilities under the ADA and what accommodations may be expected. Maybe it's the Internet; however, it seems that we read about an employee with a history of psychiatric illness coming to work one day and injuring/killing many.

Areas Covered in the Webinar:

  • The ADA requirements with regard to mental impairments.
  • The most common mental illnesses and symptoms associated with them.
  • Differentiating a major depressive disorder from one who is going through a temporary depression.
  • How to hold those with psychiatric illnesses to the same standards as those without these illnesses.
  • The interactive process an employer should engage in while dealing with an employee with a psychiatric illness.
  • What types of accommodations can an employer expect to be asked to consider with regard to an employee with a psychiatric illness?
  • When can an employer deny an individual employment or accommodation because the individual poses a direct threat to the safety of himself or others?
  • What to do if an employee refuses to take his medication.
  • Can you force an employee to seek help through an EAP or get an evaluation through a psychiatrist?
  • Understanding the warning signs that one may engage in workplace violence.

Instructor Profile:

Susan Fahey Desmond is a shareholder with Jackson Lewis PC which has offices across the United States. She has been representing management in all areas of labor and employment law since her graduation from the University of Tennessee School of Law in 1985 and is a frequent author and speaker on labor and employment law issues. She is listed in Best Lawyers in America for labor and employment law and has been named by Chambers USA as one of America’s leading business lawyers.

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Handling Difficult Conversations with Employees 2014 (Duration: 60 Minutes)

Today's workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace. In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You'll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of them.

Areas Covered in the Webinar:

  • Diagnose how and why communication breaks down
  • Diagnose and deal with defensive communication and behavior
  • Keep your own emotions in check
  • Stay in control of the conversation
  • Know when to talk and when to listen
  • Know when to soften the blow and when to lower the boom
  • Stay safe with a volatile person
  • Handle someone who cries
  • Handle someone who won't participate

Instructor Profile:

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. Judi is a frequently sought after conference speaker who offers motivational and cutting-edge programs, with a “laugh-while-you-learn” approach.

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Handling Unethical Office Politics and Favoritism, "Fort and Silo" Builders, and Manipulative Disrupters (Duration: 60 Minutes)

Businesses have enough problems today without some employees being the best thing that ever happened to their competition. In addition, becoming an "Employer of Choice" is as much what you Don't give to your employees as much as what you Do give to employees. You don't want to give your employees a workplace in which high performers are frustrated, mistreated and can't function at their best.

Areas Covered in the Webinar:

  • Don't build it and they won't come (or stay) - how to proof your workplace from turning into a vulnerable workplace
  • Compliance problems that can arise from dysfunctional cultures
  • How to start to change the "Fort Building and Silo Building mentality" and just as importantly – what Not to do
  • How to spot the real troublemakers (generally not whom you think) before they gain traction
  • Changing the culture from within, not from outside
  • How you reward the disgruntled disrupters without realizing
  • Leadership styles and responsibility to thwart politics, communication silos, and favoritism
  • Recognizing and handling everyday common workplace trivialities and aggravations before they grow into something more serious
  • Workplaces and workspaces – dissuading, even dismantling "Fort Builder's "Tools of the Trade"

Instructor Profile:

Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm and a new company Hindsight – Employee Relations and Investigation Management software. She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures.

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