Dr. Ginette M. Collazo
Owner - Industrial/Organizational Psychologist at Ginette M. Collazo, Inc.
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

Ginette Collazo, Ph. D. is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, Pharmaceutical Industry Association, and International GMP Conference.
Upcoming Webinar
The Human Error Tool Box: A Practical Approach to Human Error
This course provides a practical approach that will allow you to understand human behavior in the workplace, to assess your current human reliability situation, and support human error reduction efforts at your site. Based on a scientific methodology that assures repeatability and uniformity, the tools presented here will guide you through the process that will guarantee fast but sustainable human error reduction.
Live Session Thursday, 05 September 2019, 12:00 PM PDT | 03:00 PM EDT, Duration: 90 Minutes

Recorded Webinar
How to Write Procedures to Avoid Human Errors
This presentation by Ginette Collazo will discuss key topics including content development and formats designed for human error reduction due to procedures. Procedures are important for both execution and audits. These should be written for users without missing important information for regulators. Usually procedures have weaknesses that harm productivity, quality and regulatory standing.
Recorded Session Get life time access for one participant with download option!

Human Error Investigations, Root Cause Determination and CAPA Effectiveness
This training program will offer attendees an understanding of human error, its factors and causes. The program will also identify the regulatory and business importance of human error prevention and define the process to manage human error deviations.
Recorded Session Get life time access for one participant with download option!

Reducing Memory and Attention Failures/Errors: Cognitive Load Assessment
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory, comprehending and producing language, calculating, reasoning, problem solving, and decision making. This course evaluates cognitive issues that may be the cause of these failures.
Recorded Session Get life time access for one participant with download option!

Tools for Human Error Reduction: Developing Metrics and KPI's (Key Performance Indicators) to minimize Human error rates
In this course we will discuss tools available to manage and improve human reliability. These tools are practical and quantitative. From Root Cause Analysis, cognitive load, interview guide, and other tools ready for implementation.
Recorded Session Get life time access for one participant with download option!

How to Write Error Free and FDA Compliant Procedures
This training program will focus on the importance of procedures. Attendees will learn why people avoid procedures and understand common human errors and deviations related to the use of procedures.
Recorded Session Get life time access for one participant with download option!

Human Error Reduction in GMP Related Environments
This course offers practical approaches and models to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
Recorded Session Get life time access for one participant with download option!

Controlling Human Error on the Manufacturing Floor
This online training session would provide practical tools that can be implemented and used for controlling human error on the manufacturing floor. The webinar will also discuss human error categories, near root causes, root causes for these events and latest trends in human error issues in the industry.
Recorded Session Get life time access for one participant with download option!

Human Error and Cognitive Load: How to Reduce Memory and Attention Failures
Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed.
Recorded Session Get life time access for one participant with download option!

How to Write Procedures to Avoid Human Errors
This presentation by Ginette Collazo will discuss key topics including content development and formats designed for human error reduction due to procedures. Procedures are important for both execution and audits. These should be written for users without missing important information for regulators. Usually procedures have weaknesses that harm productivity, quality and regulatory standing.
Recorded Session Get life time access for one participant with download option!

Reducing Human Error in GMP Environments: Assure Compliance with Regulators Expectations
This training program will offer attendees an understanding of human errors in GMP related environments, factors and causes, and control measures to be put in place to reduce the same. In this webinar we look at the common causes of Human Error in GMP manufacturing. We outline an approach to reduce these errors with an objective to offer you an insight into the common causes of Human Error and to provide you with a defined approach to investigating risk influencing factors and root cause, reducing Human Error and sustaining error reduction within your own company.
Recorded Session Get life time access for one participant with download option!

Tools for Human Error Reduction: Developing Metrics and KPI's (Key Performance Indicators) to minimize Human error rates
In this course we will discuss tools available to manage and improve human reliability. These tools are practical and quantitative. From Root Cause Analysis, cognitive load, interview guide, and other tools ready for implementation.
Recorded Session Get life time access for one participant with download option!

Human Error Investigations, Root Cause Determination and CAPA Effectiveness
This training program will offer attendees an understanding of human error, its factors and causes. The program will also identify the regulatory and business importance of human error prevention and define the process to manage human error deviations.
Recorded Session Get life time access for one participant with download option!

Human Error Reduction in GMP Related Environments
Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior can be manipulated reducing the likelihood of these occurrences. To work with these challenges it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are, so they can be improved and/or fixed. This course offers practical approaches and models to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
Recorded Session Get life time access for one participant with download option!

Creating and Maintaining an Effective and Efficient Technical Training Program
Training programs have evolved through time. Human reliability or human error is usually attributed to training effectiveness or training program weaknesses/strengths. Even though training is considered the "vaccine for mistakes" training is not responsible for most human error deviations. In order to make sure training programs are effective and can be ruled out as a root cause for human error deviations, we will discuss elements necessary when implementing/improving a training program. We will discuss elements of the training programs like curricula, training management systems, training effectiveness and other important elements of a compliant training program.
Recorded Session Get life time access for one participant with download option!

Controlling Human Error in the Manufacturing Floor
This online training session would provide practical tools that can be implemented and used for controlling human error in the manufacturing floor. The webinar will also discuss human error categories, near root causes, root causes for these events and latest trends in human error issues in the industry.
Recorded Session Get life time access for one participant with download option!

SUBSCRIBE TO NEWSLETTER
Get industry updates and exclusive deals on offers!